One X Communicator For Mac
2021年1月26日Download here: http://gg.gg/o0hnk
*Microsoft Communicator For Mac
*Avaya X One Communicator App
Communicator for Mac 2011 More. Office 2011 for Mac support has ended. It sounds like it might be helpful to connect you to one of our Office support agents. Download Name: Avaya one-X® Communicator Release 6.2 Service Pack 12 Patch 12. Avaya one-X® Communicator Release 6.2 Service Pack 12 Patch 12. 2018-7-22 Skype for Business on Mac is the all new client that provides modern communication and collaboration experiences for your Mac. Download Skype for Business on Mac. ShoreTel Communicator for MAC with OS X Mountain Lion Apple released a new OS X upgrade on July 25 th OS X Mountain Lion 10.8 I tested the ShoreTel Communicator for MAC (Version 12 (.0) over the weekend with the new OS X Mountain Lion 10.8 and it works as it did on OS X Lion 10.7 with one.Who Can Access This Software
Faculty and staff with ITS-provided Office 365 accountsDescription
OneDrive for Business is an online document storage and sharing tool that faculty and staff can access through the Office 365 Outlook Web App (OWA) at www.usc.edu/office365 or through desktop and mobile applications.How to Access This SoftwareWindows
If your computer is running the Windows 10 operating system, the OneDrive desktop app is already installed. If your computer is running Windows 8.1, 7, or Vista, download the app through Microsoft’s OneDrive website at onedrive.live.com/about.en-us/download.Mac OS X
To download the OneDrive for Mac app:
*From a Mac OS X-based desktop computer, go to the Mac App Store.
*Search for OneDrive.
*Find the OneDrive icon and click Get.
*Click Install App.
*Sign-in to your App Store account to begin the download.Mobile Devices
To download and install the OneDrive for Business app for Android, iOS, or Windows mobile devices, click the buttons below from your mobile device. When prompted for an email address and password during the installation, use your USC NetID email address and password.
AndroidiOSWindows Phone
For instructions on how to properly install and configure OneDrive for Business applications, see itservices.usc.edu/office365/onedrive/apps
Introduction
When using Avaya One-X Communicator in a call center environment, it is not possible for an agent to have auto answer of ACD calls. This triggered us to write a tool to solve this problem. The target of this tools is simple, it enables agents answer ACD calls automatically without pressing the Answer button. This will improve operation efficiency and reduce ACHT of the call center. With the Auto Answer tool, you can deploy One-X Communicator in a call center or home agent environment.
See Also: AutoBridge / Home Agent Solution for Avaya
See Also: ctiSVR Supports Auto Answer for One-X Communicator
OVA File for Testing
We also create a OVA file which you can deploy it to VirtualBox or VMware for testing. After deploying the OVA file, please modify the following:
*Reference this guide to delete the file /etc/udev/rules.d/70-persistent-net.rules
*Change the MAC address and IP address of the VM in the file /etc/sysconfig/network-scripts/ifcfg-eth0
*Edit /usr/lib/tslibrc, change 127.0.0.1 to the IP address of your Avaya AES
*Telnet to AutoAnswer console port 14012, update the parameters aa_tlink_01 and aa_tlink_02. The aa_tlink_01 and aa_tlink_02 string contain three fields and they are separated by comma (,). For example “AVAYA#AVAYA_ECS#CSTA#XXXXXX,username,encrypted_password”
*AVAYA#AVAYA_ECS#CSTA#XXXXXX is the tlink, you can get the name by command /usr/lib/tstest
*username is the AES cti user
*encrypted_password can be obtained by tcpgate console command genpass, enter your AES cti user password two times you will get the encrypted password
*Once the changes are completed, reboot the VM
*Contact service@upinget.com for a trial license
The username and password of the OVA VM is
*OS : root/P@ssw0rd
*MySQL: root/P@ssw0rd
*AutoAnswer console: tcpgate/tcpgate01
Windows Installation Preparation and Password Encryption
*The access MDB file stored the the username and password of AE server for this software. For security reason, a tool called encryptpasswd.exe is provided to generate encrypted password for the installation and configuration of the software
*Execute the program, generate the encrypted password for a user of AE server, then paste the encrypted password to parameter aa_tlink. For example, the encrypted password for “p@ssword” is “R3NIw1yJMLlnPFzEQtuh2A”
64 bit Windows System
*For 64 bit Windows system, please follow the steps below
*Download and install the Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package MFC Security Update http://www.microsoft.com/en-hk/download/details.aspx?id=26368
*Configure ODBC System DSN using
*C:WindowsSysWOW64odbcad32.exe
*Stop the Windows firewall because it enables by default and I don’t have time to figure out what ports are required to open, you need to find them out yourself.
Windows Installation
*Download the TSAPI client for Windows 32-bit from Avaya web site, it contains the library files. You need to register DevConnect before you can access the download page.
*Download the AutoAnswer zip file file here.
*Follow the installation steps below to install the software.
*Extract all the files into directory c:program filesautoanswer
*Open Windows Command Prompt, enter the following commands to register the program as Windows Service
*cd c:program filesautoanswer
*autoanswer -i
*Open ODBC Setting, create a System DSN called AUTOANSWERCFG for Microsoft Access Driver and point the DB to autoanswer.mdb which is located in the directory c:program filesautoanswer
*Open the Access file, edit the value of parameters aa_tlink_01 and aa_tlink_02 to the TLINK of your AE servers in the tParameter table, take care the encrypted password for AE server
*Start the Windows Service AutoAnswer
*Telnet to localhost and port number 14012, enter username tcpgate and password tcpgate01 to access the program console
*Enter the following command to add one extension for AutoAnswer
*add extension 41101
*Hint: 41101 is an extension, when the extension is in alerting state and the extension is login in ACD, the AutoAnswer program will issue the answer command for the extension
*Enter the following command in the program console, you will receive debug information.
*trace on asc
*Enter the following command in the program console, you will get the help message
*help
Windows UninstallationMicrosoft Communicator For Mac
*Stop the Window Service AutoAnswer
*Open Windows Command Prompt, enter the following commands to uninstall the program from Windows Service
*cd c:program filesautoanswer
*autoanswer -u
License Pack (10 Licenses)Avaya X One Communicator App
Unlimited License
Download here: http://gg.gg/o0hnk
https://diarynote-jp.indered.space
*Microsoft Communicator For Mac
*Avaya X One Communicator App
Communicator for Mac 2011 More. Office 2011 for Mac support has ended. It sounds like it might be helpful to connect you to one of our Office support agents. Download Name: Avaya one-X® Communicator Release 6.2 Service Pack 12 Patch 12. Avaya one-X® Communicator Release 6.2 Service Pack 12 Patch 12. 2018-7-22 Skype for Business on Mac is the all new client that provides modern communication and collaboration experiences for your Mac. Download Skype for Business on Mac. ShoreTel Communicator for MAC with OS X Mountain Lion Apple released a new OS X upgrade on July 25 th OS X Mountain Lion 10.8 I tested the ShoreTel Communicator for MAC (Version 12 (.0) over the weekend with the new OS X Mountain Lion 10.8 and it works as it did on OS X Lion 10.7 with one.Who Can Access This Software
Faculty and staff with ITS-provided Office 365 accountsDescription
OneDrive for Business is an online document storage and sharing tool that faculty and staff can access through the Office 365 Outlook Web App (OWA) at www.usc.edu/office365 or through desktop and mobile applications.How to Access This SoftwareWindows
If your computer is running the Windows 10 operating system, the OneDrive desktop app is already installed. If your computer is running Windows 8.1, 7, or Vista, download the app through Microsoft’s OneDrive website at onedrive.live.com/about.en-us/download.Mac OS X
To download the OneDrive for Mac app:
*From a Mac OS X-based desktop computer, go to the Mac App Store.
*Search for OneDrive.
*Find the OneDrive icon and click Get.
*Click Install App.
*Sign-in to your App Store account to begin the download.Mobile Devices
To download and install the OneDrive for Business app for Android, iOS, or Windows mobile devices, click the buttons below from your mobile device. When prompted for an email address and password during the installation, use your USC NetID email address and password.
AndroidiOSWindows Phone
For instructions on how to properly install and configure OneDrive for Business applications, see itservices.usc.edu/office365/onedrive/apps
Introduction
When using Avaya One-X Communicator in a call center environment, it is not possible for an agent to have auto answer of ACD calls. This triggered us to write a tool to solve this problem. The target of this tools is simple, it enables agents answer ACD calls automatically without pressing the Answer button. This will improve operation efficiency and reduce ACHT of the call center. With the Auto Answer tool, you can deploy One-X Communicator in a call center or home agent environment.
See Also: AutoBridge / Home Agent Solution for Avaya
See Also: ctiSVR Supports Auto Answer for One-X Communicator
OVA File for Testing
We also create a OVA file which you can deploy it to VirtualBox or VMware for testing. After deploying the OVA file, please modify the following:
*Reference this guide to delete the file /etc/udev/rules.d/70-persistent-net.rules
*Change the MAC address and IP address of the VM in the file /etc/sysconfig/network-scripts/ifcfg-eth0
*Edit /usr/lib/tslibrc, change 127.0.0.1 to the IP address of your Avaya AES
*Telnet to AutoAnswer console port 14012, update the parameters aa_tlink_01 and aa_tlink_02. The aa_tlink_01 and aa_tlink_02 string contain three fields and they are separated by comma (,). For example “AVAYA#AVAYA_ECS#CSTA#XXXXXX,username,encrypted_password”
*AVAYA#AVAYA_ECS#CSTA#XXXXXX is the tlink, you can get the name by command /usr/lib/tstest
*username is the AES cti user
*encrypted_password can be obtained by tcpgate console command genpass, enter your AES cti user password two times you will get the encrypted password
*Once the changes are completed, reboot the VM
*Contact service@upinget.com for a trial license
The username and password of the OVA VM is
*OS : root/P@ssw0rd
*MySQL: root/P@ssw0rd
*AutoAnswer console: tcpgate/tcpgate01
Windows Installation Preparation and Password Encryption
*The access MDB file stored the the username and password of AE server for this software. For security reason, a tool called encryptpasswd.exe is provided to generate encrypted password for the installation and configuration of the software
*Execute the program, generate the encrypted password for a user of AE server, then paste the encrypted password to parameter aa_tlink. For example, the encrypted password for “p@ssword” is “R3NIw1yJMLlnPFzEQtuh2A”
64 bit Windows System
*For 64 bit Windows system, please follow the steps below
*Download and install the Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package MFC Security Update http://www.microsoft.com/en-hk/download/details.aspx?id=26368
*Configure ODBC System DSN using
*C:WindowsSysWOW64odbcad32.exe
*Stop the Windows firewall because it enables by default and I don’t have time to figure out what ports are required to open, you need to find them out yourself.
Windows Installation
*Download the TSAPI client for Windows 32-bit from Avaya web site, it contains the library files. You need to register DevConnect before you can access the download page.
*Download the AutoAnswer zip file file here.
*Follow the installation steps below to install the software.
*Extract all the files into directory c:program filesautoanswer
*Open Windows Command Prompt, enter the following commands to register the program as Windows Service
*cd c:program filesautoanswer
*autoanswer -i
*Open ODBC Setting, create a System DSN called AUTOANSWERCFG for Microsoft Access Driver and point the DB to autoanswer.mdb which is located in the directory c:program filesautoanswer
*Open the Access file, edit the value of parameters aa_tlink_01 and aa_tlink_02 to the TLINK of your AE servers in the tParameter table, take care the encrypted password for AE server
*Start the Windows Service AutoAnswer
*Telnet to localhost and port number 14012, enter username tcpgate and password tcpgate01 to access the program console
*Enter the following command to add one extension for AutoAnswer
*add extension 41101
*Hint: 41101 is an extension, when the extension is in alerting state and the extension is login in ACD, the AutoAnswer program will issue the answer command for the extension
*Enter the following command in the program console, you will receive debug information.
*trace on asc
*Enter the following command in the program console, you will get the help message
*help
Windows UninstallationMicrosoft Communicator For Mac
*Stop the Window Service AutoAnswer
*Open Windows Command Prompt, enter the following commands to uninstall the program from Windows Service
*cd c:program filesautoanswer
*autoanswer -u
License Pack (10 Licenses)Avaya X One Communicator App
Unlimited License
Download here: http://gg.gg/o0hnk
https://diarynote-jp.indered.space
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